As first-time home buyers, we had no idea what to expect as we began our search. Fortunately, we were lucky enough to have Susan respond to our first Zillow inquiry. Aside from being incredibly responsive, trustworthy, and knowledgeable, she is also among the most delightful (and patient) people we have ever dealt with. We have already recommended her services to several others, and will continue to do so for all of our military friends moving to the Southern Pines/Pinehurst area.